Get in Touch With Us
Got a question about something you've read on this site, or spotted a detail that needs a second look? This page explains how to contact our team, what we can realistically help with, and what we can't.
The Best Way to Reach Us
Email is our main channel and the one we check first. Write to us at [email protected] and a member of the editorial team will read your message personally — we don't rely on automated replies. We aim to respond within two working days, though this can stretch during busier periods.
A short line about why you're writing helps us route your message properly. If it relates to a specific casino, bonus term or article, tell us which one and, where possible, a link to the page you're referring to.
What We Can Help With
- Questions about our reviews — if something about how we assess a casino not on GamStop, its wagering requirements, or its payment options is unclear, ask and we'll clarify.
- Corrections — bonus terms, minimum deposits and withdrawal limits at overseas casinos change regularly. If you've noticed something out of date on a page comparing trusted non GamStop casinos UK, let us know and we'll check it.
- Content suggestions — if there's an aspect of non GamStop casino play you think deserves more coverage, such as a payment method, game type or licensing question, we're open to hearing it.
- General feedback — positive or critical, we read it all and it genuinely informs how we edit future guides.
What We Can't Do
We're a research and comparison site, not a casino operator, so there are limits to what our team can resolve directly:
- We cannot process deposits, withdrawals, or access any casino account on your behalf. Account-specific issues, including delayed withdrawals or disputed KYC checks, need to go through the customer support team of the casino in question, and if unresolved, through that operator's own complaints procedure.
- We cannot offer legal, financial or tax advice relating to gambling activity.
- We cannot verify or guarantee that a specific offer, such as the welcome packages listed on this site, will be honoured exactly as advertised for every reader — bonus terms are set by the casino, not by us, and can change without notice.
If You're Concerned About Gambling Harm
If you or someone you know is finding it difficult to control gambling, please mention this in your message and we'll point you towards independent support such as GamCare or National Gambling Helpline resources. Since casinos not on GamStop sit outside the UK Gambling Commission's self-exclusion scheme, GamStop itself will not block access to them — readers wanting a break from all gambling, including sites outside Great Britain's licensing regime, may need to combine GamStop registration with separate blocking software and direct requests to individual operators for deposit or loss limits and self-exclusion.
How We Handle Your Message
Every email is reviewed individually by someone on the editorial team. We won't add you to a marketing list, and we won't pass your details to any casino operator. If your enquiry touches on something we've published, we may update the relevant page and credit the correction internally, even where we don't reply in detail to every point raised.
Thank you for taking the time to get in touch. Considered feedback from readers is one of the main ways we keep our coverage of new casinos not on GamStop accurate and useful.